DELIVERY AND SHIPPING COSTS


1. Delivery time

In the case of prepayment, orders will be dispatched within the delivery time stated on the order confirmation after receipt of payment. For all other payments, orders will be dispatched immediately within the deliver time stated on the order confirmation. If there is a need for clarification regarding the processing of the order, the beginning of the dispatch period requires the provision of all necessary information by the customer.

2. Logistic partner

 Delivery of articles ordered shall be via forwarding agencies or parcel services.

3. Shipping costs

Delivery within Germany

Shipping method 1. package Each additional
pack
Package size S + M
(Parcel service)
6,90 € 6,90 €
Package size L
(Forwarding agency)
35,00 € 17,50 €
Package size XL
(Forwarding agency)
49,00 € 24,50 €
Package size XXL
(Forwarding agency)
69,00 € 34,50 €
Pallets/crates
(Forwarding agency)
69,00 € 0,00 €
Free delivery from 950,- €
goods value
-

The exact amount of freight costs can be viewed in the shopping cart after all desired items have been added. 

Deliveries to German islands:
For parcel deliveries (size S + M) we have to charge a surcharge of € 12.00. For larger packages and freight forwarding delivery, an automatic calculation of the surcharge is unfortunately not possible, we will be happy to tell you the costs on request.

Deliveries to Austria, France, Belgium, Netherlands & Luxembourg:

Shipping method 1. package Each additional
pack
Package size S + M
(Parcel service)
20,00 € 20,00 €
Package sizeL
(Forwarding agency)
75,00 € 37,50 €
Package size XL
(Forwarding agency)
100,00 € 50,00 €
Package size XXL
(Forwarding agency)
160,00 € 80,00 €
Paletten/Verschläge
(Forwarding agency)
120,00 € 0,00 €

For delivery to foreign islands we charge an island surcharge. We will be happy to tell you the costs on request, unfortunately an automatic determination via the system is not possible.

Deliveries to the rest of the world
Upon request, we will be happy to provide you with an individual offer.

4. Transport damages | Notification periods | Returns

Shipping of goods shall in any case be at the risk of the purchaser/client § 447 BGB (German Civil Code). The transport companies commissioned by us are liable for transport damage in accordance with the statutory provisions. Transport damage must be certified by the consignee on the consignment note (consignment note entry and driver’s signature) and reported to us to secure the claims against the carrier. The periods for notification of defects for transport damages comply with the statutory provisions. Obvious defects must be reported immediately, concealed defects must be reported immediately after becoming aware of them. We accept returns only after previous telephone arrangement. We will not accept unprepaid return deliveries.

5. Delivery capability

  In the event of industrial disputes, official measures, force majeure events or the occurrence of similar events for which we are not responsible and which demonstrably impair our ability to deliver, the delivery period shall be extended by the duration of the interruption.

6. Note

The statutory value added tax is not included in our prices; it is always shown separately in the invoice at the statutory rate on the day of invoicing. For deliveries within the European Union (EU), we do not charge VAT, provided that you provide us with your valid sales tax identification number (USt.-IdNr. / VAT-No.) in the course of your order.

Do you have any questions?

Send us a message or call us at +49 21 62 / 89 66 - 0.